If none of these steps got your Samsung soundbar working again, it may be a hardware problem with the soundbar or TV. They may also be able to provide additional troubleshooting steps or refer you to a Samsung service center if necessary. Samsung customer support can help diagnose the issue and provide recommendations on how to fix it. In this case, you may want to contact Samsung customer support for further assistance. If all of the above steps failed, it may be a more serious issue that requires professional assistance. To check for interference, try moving any other electronic devices that may be in close proximity to the soundbar and TV and see if that resolves the issue.Īdditionally, make sure there are no physical objects blocking the soundbar or TV, as this can cause interference with the HDMI signal. Interference from other electronic devices or even physical objects can cause issues with the HDMI ARC function. To check if your soundbar and TV are compatible with HDMI ARC, consult the manufacturer’s documentation or website for more information. If either device does not support HDMI ARC, the function will not work regardless of your troubleshooting efforts. Not all soundbars and TVs are compatible with HDMI ARC, so it’s important to make sure both your soundbar and TV support the feature. Make Sure the Soundbar and TV are Compatible with HDMI ARC Even high-quality HDMI cables can become damaged or go bad over time, so it’s worth trying a different cable to see if that resolves the issue. You may want to try using a different HDMI cable. This can help reset the HDMI connection and resolve any temporary issues that may be causing the ARC function to not work properly. This means turning both devices off and unplugging them from the wall outlet for a few minutes before plugging them back in and turning them on again. One of the most basic troubleshooting steps you can try when experiencing issues with your soundbar’s HDMI ARC is to power cycle both the soundbar and the TV. By switching to a different port, you may be able to fix the issue. Some TVs have multiple HDMI ports, and sometimes one of them may not be functioning properly. If you have tried all of the above steps and the Samsung soundbar HDMI ARC is still not working, try using a different HDMI port on the TV.
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